Store/Site Terms

Updated on: April 9, 2008

This Agreement

By using this store, you agree to be bound by the following terms and conditions. Please read over before purchasing.

Please keep in mind that we have set the following bounderies on the use of our film to provide the best possible latitude in the use of your purchase while at the same time protecting our interests and ownership of the film. We are a very small company, and in order to continue to bring you wholly independant feature documentaries such as Escape from Suburbia, we need to recoup the enormous cost of producing our films. We ask that you please read and adhere to the following:

Shipping Times

Shipping times will vary as volume of orders increases or decreases. Please be patient, every order will be fulfilled as quickly as possible. Orders are processed and shipped in the order they are received. All orders are shipped via post (air mail); we do not ship via courier. Regular parcel mail does not provide an on time guarantee or package tracking. If, however, you believe your order has been lost in the post, or has arrived damaged or with missing contents please notify us (at: order@escapefromsuburbia.com) and we will correct the situation. Most will receive their DVD within 7-14 days of purchase.

Customs/Foreign Orders

As the purchaser, it is your responsibility to ensure that you can receive this DVD according to your country's laws. We are not responsible for seizure of goods by foreign customs. We are not responsible for delays caused by customs or any duty charged in the clearing of customs. Sorry, as a business we cannot mark our parcels as "gift" or "documents". Due to piracy concerns, no refunds will be issued once the DVD has been shipped. At our option, if the DVD has been damaged in transit or has arrived with missing contents, we will replace the DVD free of charge. In the case of a damaged article, you may be required to return to us the damaged DVD to receive your replacement.

Bulk Orders

For high-volume orders over 60 DVDs extra shipping charges may apply. Contact us for a quote.

Retail orders may re-sell their copies of the DVD in all retail markets including online. All broadcast and download sales (including VOD) are prohibited due to our contractual obligations with broadcasters and distributors. If you would like to enquire about the possibility of braodcasting Escape from Suburbia, please contact Dara Rowland. Broadcast, download sale or VOD use without expressed written permission is prohibited by law.

If this purchase is intended to be used as reference material in any educational or institutional setting (including: universities, colleges, governments, corporations, organizations etc.) an institutional licence must be purchased (see "Institutional" under the store section). Failure to do so is a violation of copyright law and is subject to prosecution.

Public Libraries

Public Libraries must purchase a library licence HERE. Failure to do so is a violation of copyright law and is subject to prosecution.

Screenings

At home, living room screenings in private residences is obviously permitted.

Private screenings by environmental or social justice groups, with attendances of 40 people or less, provided they are free of charge, are permitted without license.

Institutional customers must purchase an institutional copy of Escpae from Suburbia which includes an institutional license to screen and lend the film to registered students, faculty, and/or employees in perpetuity subject to the following: screenings are not open to the general public and must be free of charge.

Public libraries are accomidated with a special price that allows them to lend, but not screen publicly without the written permission of Escape from Suburbia Inc.

Requests for special licenses for small organizations or special circumstances will be handled on a case-by-case basis by our producer Dara Rowland and is subject to our approval.

All other screenings, including theatrical, are only permitted by expressed written license from Escape from Suburbia Inc. and are subject to a screening fee. Write to our producer for a quote HERE. Please include the intended: date, venue, capacity, number of screenings as well as some information about your company or organization.

Copyright

Escape from Suburbia: Beyond the American Dream and all rights therof is wholly owned by Escape from Suburbia Inc. Any copying, reproduction (in whole or in part, using any medium), broadcast (in any medium, including digital) or public performance of this film without a written license from Escape from Suburbia Inc. IS STRICTLY PROHIBITED BY LAW.

Piracy

We realize in the face of modern developments that somewhere along the line, someone will want to copy the film and make it available via peer-to-peer services such as gnutella and bittorrent or physically bootleg our film.

We ask those considering this to please consider our situation: we are a wholly independant, very small film production company, not some huge corporation with a bottomless bank account.

We are in no way affiliated with the RIAA, MPAA or any similar organizations. Nor do we approve of their business practices.

We need to work to feed and shelter ourselves just like you and everyone else. Every illegal copy made and distributed hurts us greatly and prevents us from paying off the huge debt incurred to make this film as well as financing future productions.

Every dollar made from this film goes directly into our ability to continue to bring you independant documentaries to educate and entertain you.

We ask that you please condsider this and not pirate our film. Thank you in advance for your support!

UPDATE - there have been a few instances of kind folks donating to us when viewing or procuring a pirated copy of the film. We would like to warmy thank you for your honesty and integrity. Every dollar you send to us will be used to pay off the film's debt and the production of future films.

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Any questions or concerns should be directed to: order@escapefromsuburbia.com.